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At LARE.lt, we take great care in creating and packaging every piece. If for any reason you are not fully satisfied with your purchase, we are here to help.

Returns

You may request a return within 14 days of receiving your order.

To be eligible for a return:

the item must be unused and in its original condition
the product must be returned in its original packaging
proof of purchase is required

Please note that due to the handmade nature of our products, slight variations in color, texture, or small imperfections may occur and are considered part of the product’s unique character.

Non-Returnable Items

The following items cannot be returned:

used products
custom or personalized orders
gift cards
products damaged due to improper handling after delivery

Damaged or Incorrect Items

If your order arrives damaged or you receive the wrong item, please contact us within 48 hours of delivery.

Please include:

your order number
photos of the item and packaging
a short description of the issue

We will review the situation and offer a replacement, refund, or suitable solution where appropriate.

Refunds

Once your return is received and inspected, we will notify you regarding the approval of your refund.

If approved:

refunds will be processed to the original payment method
processing times may vary depending on your payment provider

Shipping costs are non-refundable unless the return is due to a damaged or incorrect item.

Return Shipping

Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.

We recommend using a tracked shipping service, as LARE cannot guarantee receipt of returned items without tracking.

How to Request a Return

To start a return, please contact us at:

info@lare.lt